Susquehanna Bancshares, Inc.
Lititz, Pennsylvania
Where the Center Holds
To
upgrade a decentralized, aging IT infrastructure and connect people
to the information they need, Susquehanna Bancshares, Inc. adopted
server-based, thin-client technology. The financial services holding
company embarked on a major reorganization to centralize support,
redesign the network, consolidate data, and replace desktop computing
devices with thin clients. The new system enables better access
to more data and technology with more control and monitoring capability
to improve security.
Headquartered
in Lititz, Pennsylvania, Susquehanna has 170 locations and 2,400
employees in Pennsylvania, Maryland, New Jersey, and West Virginia.
The financial services holding company has more than $7.5 billion
in assets and consists of eight community banks, two leasing companies,
a credit life reinsurance company, a trust and investment company,
an asset management company, and a property and casualty insurance
brokerage.
Architecture
- Wyse Products
- Wyse® Winterm™ thin clients
- Wyse™ Rapport® software
- Servers
- Citrix® MetaFrame® Presentation Server
- Applications
- Core banking application
- Platform automation (automated account signups, disclosure forms)
- Microsoft® Office
- Internet Explorer
- More than 100 applications (42 unique applications)
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"Our staff used to spend time on break- fix, repair type of work.
Now they spend time working with users to automate processes,
data warehousing initiatives, and application integration.
They produce value rather than just keeping the organization
running."
Rod Lefever
Senior Vice President and CTO
Susquehanna Bancshares, Inc.
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