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WyseChoice warranty options

The livelihood and success of your company relies on the productivity of its employees. To help your business achieve its goals, Dell Wyse offers a wide selection of cloud clients, while providing comprehensive service and support, including multiple warranty options to help you lower the total cost of ownership of your cloud client. Options include: GoldChoice, SilverChoice and BronzeChoice. Refer to the table below for features of each warranty.

  Desktop product coverage Mobile product coverage When to purchase Requirements
GoldChoice
Premium next-day Advance Replacement Service (ARS) enhancement.		 5 full years of next-day replacement 3 full years of service At the time of product purchase
  • May not be combined with the SilverChoice option
  • Not valid until Contract Activation Key is registered
  • Applies to new products only
  • Requires an online RMA process
SilverChoice
Basic next-day ARS enhancement		 3 years of next-day replacement service 1 year of replacement service
  • Either at time of product purchase or within 90 days of product purchase
  • Renewable in 1- or 2-year increments
  • Requires prior product registration
  • Not valid until Contract Activation Key is registered
  • Applies to new products only
  • Requires an online RMA process
BronzeChoice
Extends standard warranty coverage		 Extends standard warranty coverage up to 4 or 5 years for desktop products Extends standard warranty coverage up to 3 years for mobile products
  • Either at time of product purchase or within 90 days of product purchase
  • Renewable in 1- or 2-year increments
  • Requires prior product registration
  • Not valid until Contract Activation Key is registered
  • Applies to new products only
  • Requires an online RMA process

Note: Renewals are either/or and may not be combined. Renewals must be purchased 90 days prior to the expiration of original upgrade option or renewal.

Availability and purchasing

To purchase extended warranties:

  • End users (U.S. and Canada) who wish to purchase the SilverChoice or BronzeChoice options using a purchase order or credit card may contact Dell Wyse's partner, CintronicsOnline.com, at 1-630-499-9973 or their Dell Wyse reseller.
  • Outside of the US and Canada — contact your Dell Wyse reseller.

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Authorized Service Centers
Service option part numbers and pricing calculator

January 10, 2013